Privacy Policy

 

Privacy Policy for RD Homes

 

RD Homes (“we,” “us,” or “our”) is a real estate agency headquartered in Gurugram (Gurgaon), Haryana, India. We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (rdhomes.in or any affiliated sites), contact us for property inquiries, subscribe to updates, or engage with our services.

By using our services, you consent to the practices described here. If you do not agree, please do not provide your information or use our site.

1. Information We Collect

We collect data to provide real estate services, process leads, and improve your experience. Types include:

  • Personal Information: Name, email, phone number, address, budget range, property preferences (e.g., 2BHK in Sector 49), and financial details shared during inquiries.

  • Contact Data: Form submissions, call logs, WhatsApp chats, or emails for site visits/bookings.

  • Usage Data: IP address, browser type, pages visited, and time spent on our site (via cookies).

  • Marketing Data: Preferences for newsletters or promotions on affordable housing projects.

We do not collect sensitive data like Aadhaar, PAN, or bank details unless explicitly required for a transaction (with your consent).

2. How We Collect Information

  • Directly from you: Via inquiry forms, calls, emails, or property visit bookings.

  • Automatically: Through cookies, analytics tools (e.g., Google Analytics), and server logs.

  • From third parties: Referrals from partners, public real estate listings, or lead providers (with verification).

3. How We Use Your Information

We use your data for:

  • Responding to inquiries and scheduling property viewings.

  • Sending personalized property recommendations, updates on Gurgaon projects, or promotional offers.

  • Lead management and CRM (e.g., follow-ups on 40L-1Cr budget homes).

  • Improving our services, analyzing trends, and preventing fraud.

  • Legal compliance, such as KYC for sales or disputes.

4. Sharing Your Information

We do not sell your data. We share it only as needed:

  • Service Providers: CRM tools, email platforms (e.g., Mailchimp), or analytics (e.g., Google).

  • Partners: Banks/NBFCs for financing, legal advisors for agreements, or property developers.

  • Legal Reasons: To comply with laws, court orders, or government authorities (e.g., RERA compliance).

  • Business Transfers: In case of merger/acquisition.

All sharing is under strict agreements ensuring data protection.

5. Data Storage and Security

  • Storage: Data is stored on secure servers in India (or compliant cloud providers like AWS India).

  • Security: We use encryption, firewalls, access controls, and regular audits. However, no system is 100% secure—we report breaches per DPDP Act.

  • Retention: Inquiry data for 3 years (or legal minimum); delete earlier on request.

6. Your Rights Under Indian Law (DPDP Act)

As a Data Principal, you have rights:

  • Access, correct, or delete your data.

  • Withdraw consent anytime (may limit services).

  • Opt-out of marketing (email “unsubscribe” or contact us).

  • Grievance redressal via our Data Protection Officer.

Email info@rdhomess.comor call +91-9588112459 to exercise rights. We respond within 30 days.

7. Cookies and Tracking

Our site uses cookies for functionality and analytics. Manage preferences via browser settings. Third-party cookies (e.g., Google) follow their policies.

8. Children’s Privacy

Our services are not for children under 18. We do not knowingly collect their data.

9. International Transfers

Data stays in India. Any cross-border transfer complies with DPDP rules.

10. Changes to This Policy

We may update this policy. Check the effective date; continued use means acceptance.

Contact Us

For questions:
RD Homes
2nd Floor ,

Commercial ,AVL 36 A

Email: info@rdhomess.com

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